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A-1 Self Storage

7185 State Street, Bettendorf, IA 52722

Facility Reviews Summary

[Star][Star][Star][Star][Star] 4 Stars - 12 Reviews
4 Stars - 12 Reviews
December 14, 2020
Very helpful people. I moved into my house so I moved out of my unit. I received my deposit back in a very timely manner.
Great Customer Service
December 14, 2020
Great facility and customer service
Brenda J Wolfe
November 12, 2020
Do not rent here. No deposit return, horrible communication...or lack thereof, rude, no professionalism . Unbelievable...she keeps doing the same to customers. We'll see what happens after BBB .
Worst experience EVER!!
Lori Hughes
September 19, 2020
So... I guess my experience is the same as everyone here! Maybe we all need to get together and hire an Attorney to get our deposits back!! The mice and water destroyed most of my property and had to throw most of it away! I would NEVER recommend A-1Self Storage to anyone! I have called every number I could find and left SEVERAL messages with no response! How do you even stay in business???
Rebecca Quandt
September 15, 2020
Horrible customer service! Space has been unoccupied by us for over 1 month and still no deposit refund! Left 5 different messages because no one ever answers the phone, and NO response back! How do businesses like this stay open? And by reading these reviews it seems this is their normal business practice!
Worst business I’ve ever dealt with
July 2, 2020
Terrible customer service and facility. My unit leaked rain water all over my furniture. The drainage system runs through the center of the ceiling. Everything is ruined and the owners ignore me. Even if they won’t do anything about the damage, they ignore my requests to cancel my unit! They are still charging me! I was double charged one month and they won’t refund my money. My bank has to get that back for me and change my account number so A1 can’t charge me anymore. Odds are I won’t be getting my deposit back, either! I’m actually lying by giving them even 1 star.
Very bad business
Brandon k.
August 6, 2019
Not only have i gotten my unit broken into because their cameras dont actually work... but the owner never did anything about it.. including ignoreing the fact that the robber didnt just cut the lock... but they cut the part on the door so theres no way to lock the door again.. and she never replaced.... also double charged me... will not answer my phone calls and when i finnaly got a hold of her... which was almost 2 months later... she wont give me the extra payment back.. but yet continues to bill me every month.... very bad attitude with customers... if u look at reveiws on google.. there is many more people going through the same thing.. i will never do business again with this woman. And i strongly advise noone else does either
need my deposit back
Danny Lapsey
August 6, 2019
they dont anwser the phone called and left multiple messages
Excellent place
July 7, 2019
Key deposit
Tom Arguello P.O.Box 172 Bettendorf IA 52722
July 6, 2019
My key deposit has not been returned to me. It should include a late fee if I ever get it.
March 27, 2019
Great Facility
June 9, 2018
The nicest people, very helpful. Thank you for everything.
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